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Frequently Asked Questions
What happens during our first session?
The first session focuses on understanding your goals, concerns and what you hope to achieve.
How many sessions will I need?
The answer varies for each person. Some clients achieve their goals in a few sessions, while others prefer ongoing support.
Is counselling confidential?
Yes, confidentiality is a cornerstone of the counselling relationship.
Do you offer online sessions?
Yes, online counselling is available through Zoom.
Should I arrive early to my session?
Getting to our clinic or joining our Zoom waiting room online five minutes prior is recommended.
What is your cancellation policy?
Appointments can be amended 48 hours prior to our planned session. Less than 48 hours notice incurs the full fee.
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